What are your triggers?
Recognising your stress triggers and identifying strategies to manage them is a valuable way to develop the self-management component of Emotional Intelligence.
Kramer is certainly triggered in this short Seinfeld clip.
What are your triggers? We have attached a worksheet to help you consider not only yours, but also those of people you work with.
One of the most powerful techniques for managing your reactions is Mindfulness. You can read more about mindfulness here, and for other tips on how to improve your EQ check out this article.